Legal
Privacy Policy
1. Introduction
Mika Horizons Limited ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website at mikahorizons.co.uk or communicate with us.
2. Who We Are
Mika Horizons Limited is a strategic consultancy registered in England and Wales. Our contact email is [email protected].
3. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and organisation name when you submit an enquiry through our contact form.
- Communication Data: The content of communications you send to us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform information collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, including pages visited and navigation patterns.
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide the services you have requested
- Communicate with you about our services
- Improve our website and services
- Comply with our legal obligations
- Protect against fraud and ensure the security of our systems
5. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have given us consent to process your data, such as when submitting a contact form.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
- Legal Obligation: Where we are required to process your data to comply with applicable law.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For enquiry data, we typically retain information for up to three years unless an ongoing relationship is established.
7. Data Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they have agreed to keep your information confidential. We may also disclose information where required by law.
8. Your Rights
Under applicable data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Object to or restrict our processing of your information
- Request transfer of your information to another party
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected].
9. Cookies
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how you can control them, please see our Cookie Policy.
10. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website with the date of the last update. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.